BTEC Tech Award Level 1/2 Health & Social Care 2 This is a lockdown booklet, to complete at home, as a revision exercise. Paperback . Thousands of products are available to collect from store or if your order's over £20 we'll deliver for free. 4 0 obj BTEC First Health and Social Care: Level 2 Pdf Everything students need to make the grade in BTEC Level 2 First Health and Social Care. endstream endobj startxref Provide learners with relevant graphs from text books and the internet, to practice accurate identification of factors etc. It has previously been known as: NVQ Level 2 in Health & Social Care; Level 2 Diploma in Health & Social Care (QCF) It is designed for people that are new to the care industry and just starting out in their care … x�ś]�ɑ����%X��;seY�glϮ�A;6�+���yNT5�|�@72tgUVfdĉ�Qէ��?������?��{�~vz~����~�N����t����s��Zz������Ov��7w�~�����|���Ӌǯ�^]|��/z��y����? Hoehn. 3 0 obj 854 0 obj <>/Filter/FlateDecode/ID[<96A543EDA495D34E96D04AA6383351A3>]/Index[739 240]/Info 738 0 R/Length 185/Prev 365074/Root 740 0 R/Size 979/Type/XRef/W[1 3 1]>>stream Sign On My Account Basket Help. Examiners' report - Moderated units PDF 137KB; Combined feedback - Principles of working in health, social care, and childcare Unit 01 - Combined feedback on the June 2018 on-screen test PDF 2MB; Combined feedback - Health and safety in practice Unit 02 - Combined feedback on the January 2018 on-screen test (including selected exemplar candidate answers) PDF 5MB �x������- �����[��� 0����}��y)7ta�����>j���T�7���@���tܛ�`q�2��ʀ��&���6�Z�L�Ą?�_��yxg)˔z���çL�U���*�u�Sk�Se�O4?׸�c����.� � �� R� ߁��-��2�5������ ��S�>ӣV����d�`r��n~��Y�&�+`��;�A4�� ���A9� =�-�t��l�`;��~p���� �Gp| ��[`L��`� "A�YA�+��Cb(��R�,� *�T�2B-� Provision will be made for monitoring and standardisation to take place for both languages. Add to Basket. Btec-Level-2-First-Award-Health-And-Social-Care-Unit-2- 1/3 PDF Drive - Search and download PDF files for free. It has previously been known as: NVQ Level 2 in Health & Social Care; Level 2 Diploma in Health & Social Care (QCF) It is designed for people that are new to the care industry and just starting out in their care … £17.99. health and social care practice – on the individuals using services, the impact on informing policy and on developing knowledge and understanding. Health and social care can cover a wide range of service users who have different levels and types of care. Funding for our qualifications. Read Online Btec Level 2 First Award Health And Social Care Unit 2 Thank you completely much for downloading Btec Level 2 First Award Health And Social Care Unit 2 … BTEC Level 3 National Health and Social Care: Student Book 1 N. Moonie, C. Aldworth. Everyday low prices and free delivery on eligible orders. {~��ً�����_q�'�=y���}���Σ�N���8崝W;���-�S����I��UO��i,��Q�O��ޙ���t/�qZ����:w��y+�G;��ܴ�>��j�3wg>7F�����s%�����=�R�u-蔑���σ������)Րh������Y��8�X�N��Qu�Sj�\%���U��r.��k�6�-����s֓�GՀ��G����͝�=�FR{�H�q��X�j��t������|�2F��c�v.Z����8�)@�t�%P�MO��\�u��4�b%�uDh��xx/�/�()��u}�Z�b䬋��&��.�PkQ0f�,W;7Y�N����T�s'�. BTEC Level 2 First Health and Social Care Student Book (Level 2 BTEC First Health and Social Care) Sian Lavers. %%EOF Buy BTEC National Health and Social Care Student Book 2: For the 2016 specifications (BTEC Nationals Health and Social Care 2016) 1 by Aldworth, Carolyn, Matthews, Nicola, Hocking, Sue, Lawrence, Pete, Snaith, Marjorie, Whitehouse, Mary, Haworth, Elizabeth (ISBN: 9781292126029) from Amazon's Book Store. stream N'��)�].�u�J�r� Offer opportunities to understand data when presented in a graphical format. Level 2; Level 3; Question papers, mark schemes and reports. The qualification will cover: • an introduction to the health and social care sector • professional practice and the health and social care … Apprenticeship Adult Care Support... £19.99. 4.7 out of 5 stars 81. Each full-colour Candidate Handbook provides comprehensive, in-depth coverage of the new standards in an accessible and user-friendly way. BTEC National Level 3 Health and Social Care E. Rasheed, A. Hetherington. Learners can also progress onto further learning at Level 3 and above. Search. Preparing to Work in Adult Social Care Level 2 - Unit 1 Student Book PDF. Menu. endstream endobj 740 0 obj <>>>/Lang(en-GB)/Metadata 232 0 R/Names 856 0 R/OpenAction 741 0 R/Outlines 676 0 R/PageLayout/SinglePage/PageMode/UseThumbs/Pages 733 0 R/Type/Catalog/ViewerPreferences<>>> endobj 741 0 obj <> endobj 742 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text]/XObject<>>>/Rotate 0/Tabs/W/Thumb 206 0 R/TrimBox[0.0 0.0 595.276 841.89]/Type/Page>> endobj 743 0 obj <>/ExtGState<>>>/Subtype/Form>>stream Add to Basket. Level 2 Health and Social Care Diploma: Candidate Book 3rd edition (Work Based Learning L2 Health & Social Care) by Yvonne Nolan , Colette Burgess , et al. The Level 2 Technical Award in Health and Social Care will enable learners to develop knowledge, understanding and skills in relation the health and social care sector. The QCF Level 2 in Health & Social Care has replaced the NVQ Level 2 in Health and Social Care; it is an internationally recognised qualification, which is the equivalent to a GCSE and the UK industry standard for those working in this sector. Exam Board: Cambridge Level: KS4 Subject: Vocational First Teaching: September 2017 First Exam: June 2018 Help students build knowledge and prepare for assessment with this essential classroom resource - the only textbook tailored to the Cambridge National Level 1/2 qualification in Health and Social Care. Accreditation No: 501/1260/0 This is a reference number related to UK accreditation framework; Type: Credit based qualification This is categorisation to help define qualification attributes e.g. BTEC Level 2 Technical Certificate... £11.33. n�3ܣ�k�Gݯz=��[=��=�B�0FX'�+������t���G�,�}���/���Hh8�m�W�2p[����AiA��N�#8$X�?�A�KHI�{!7�. endobj <> A���8�&I0?�c`U> ��*����1�L����p|�ӓ����. Unit 2: Health and Social Care Values 63 Unit 3: Effective Communication in Health and Social Care 75 Unit 4: Social Influences on Health and Wellbeing 87 Unit 5: Promoting Health and Wellbeing 95 Unit 6: The Impact of Nutrition on Health and Wellbeing 105 Unit 7: Equality and Diversity in Health and Social Care … Add to Basket. Level 3 Health & Social Care Diploma C. Morris, M.F. �U�u��:�1h�A�-A���� BTEC Level 3 National Health and Social Care: Student Book 2 (Level 3 BTEC National Health and Social Care) by Marilyn Billingham | 18 Aug 2010. He is an author of several books on health and social care, and road safety, and he is actively involved in the coaching of young athletes. Unit 4 sample content Preparing to Work in Adult Social Care Level 2 - Unit 4 Tutor Notes Preparing to Work in Adult Social Care Level 2 - Unit 4 Worksheet 4 Preparing to Work in Adult Social Care Level 2 - Unit 4 Worksheet 5. %PDF-1.5 Level 2 Diploma in Health and Social Care (Adults) for Wales and Northern Ireland Accreditation No: 501/1260/0 This is a reference number related to UK accreditation framework Type: Credit based qualification This is categorisation to help define qualification attributes e.g. Use group work and quizzes to promote recall of relevant facts. 2y�.-;!���K�Z� ���^�i�"L��0���-�� @8(��r�;q��7�L��y��&�Q��q�4�j���|�9�� ; WorkSpace case studies take learners into the real world of work, showing them how they can apply their knowledge in … Find out more about funding for these and other qualifications on the funding page. �V��)g�B�0�i�W��8#�8wթ��8_�٥ʨQ����Q�j@�&�A)/��g�>'K�� �t�;\�� ӥ$պF�ZUn����(4T�%)뫔�0C&�����Z��i���8��bx��E���B�;�����P���ӓ̹�A�om?�W= BTEC Nationals Health and Social Care Student Book 2 : For the 2016 specifications PDF ... BTEC Level 3 National Health and Social... £22.40. £17.99. £28.42. This brand new RQF qualification was launched on 1st January 2018 and replaces the older Health & Social Care - Level 2 Diploma (QCF). Buy Level 2 Health and Social Care Diploma: Candidate Book 3rd edition (Work Based Learning L2 Health & Social Care) 3 by Nolan, Yvonne, Burgess, Colette, Shaw, Colin (ISBN: 9780435031947) from Amazon's Book Store. 007 Health and safety in health and social care 9 Total 45 Level 2 Health and Social Care: Core (Adults & Children and Young People) multiple choice test Test: Duration: 1 hour 45 minutes Unit No Title Number of questions 001 Principles and values of health and social care (adults) 9 002 <>/Font<>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 594.96 842.04] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> About the authors Andy Ashton is the Assistant Vice Principal, Curriculum and Academic Standards at Trinity Academy, Doncaster, where he leads the health and social care teaching. Read Level 2 Health and Social Care Diploma: Assessment Workbook Unit IC 02 Causes and Spread of Infection: Unit IC 02 Online Download PDF Level 2 Health and Social Care Diploma: Assessment Workbook Unit IC This qualification provides direct progression to our Level 3 Award, Certificate and Extended Diploma in Health and Social Care. endstream endobj 744 0 obj <>stream Download PDF Level 2 Health and Social Care Diploma SHC 24 Assessment Workbook: Introduction to Duty of Care in Health, Social Care or Children's and Young ... Other Books [PDF] Books for Kindergarteners: 2016 Children's Books (Bedtime Stories for … 4.8 out of 5 stars 54. Shop for CACHE Level 2 Extended Diploma in Health & Social Care from WHSmith. Next. Literacy and numeracy activities provide opportunities for reinforcement in these key areas, placing the skills into a Health and Social Care context. Page 2 of 76. h�b```f``mg`2^22 � P��������"��"=r�?Þ%�b\*O�40�:(��1�������/��f��S-l�j���_u�H��؍Gڤ�qr�ٙF'7���5c�#H����LI}U^�����S�TVZR\��������؜��6���,�a�k�o Jwwuv�������1���U$����@�!�ԥW$�N�4q«T�и4����ӦN�;*T?g���@�!�QT?#��(i��ys�[�z��%�AR��@"0#3�&��_�v��կj_u�$�l\�|E��M7���}�����۶ny����-�u3�nٽk�T���ٿo������^��ƴ����G�I�>u�D��70�^!����gR�I\�t�B��A�t���+X�ܾu�Fj�lQ{���;`���XvQ]қ�O?���������ܤ�/�?Z�z���a�)�ɢ@�� �W@y @c9���^�� 7 l\x��(�2��X���SX�-V2G2�� �8�*d���AȠ�̈��AP� �. 186567_BTEC_HS_L2_Unit-3_56-77.indd 56 15/02/13 9:32 PM BTEC Health and Social Care Level 2, 3rd Edition, uncorrected first proofs issued by HE marketing 21st February 2013. Paperback. BTEC Level 3 National Health and Social Care: Student Book 2 M. Billingham, H. Talman. Marieb, K.N. UNIT 1 2 Human Lifespan Development Getting to know your unit Understanding human lifespan development, the different influences on an individual’s development and how this relates to their care needs is important when you are establishing your career in the health or social care professions. This qualification gives a broad and sufficiently in-depth base from which Level 2 learners at Stage 4 in their compulsory education can begin to make informed decisions concerning future career goals and aspirations. Exactly what you need for the new AS Level GCEs in Health and Social Care These six student books are matched to every type of AS Level GCE course students can take - whether it is a single award or double award with Edexcel, OCR or AQA. investigate barriers to communication in health and social care. H��W��Z��]Iˍ6F�T&�X��0�y܇�M�� �L���=������j�/��0c,k�|�}�t�8�#�Yh�y!���UlA�UK��I�������.m2p�{*�Q�����g(��r^&�%��](��]P�P*R�1���B_�%4��BlW���z�%�,F��(��V�lFm����W�X�y6F-��hZ�B��v��˴�o�0#\l 3��eα�ݿ(���7��7\� 7�~�۱\;i��޻yv.�M��L�4^�������'� I� New Book. <>>> 4 Telephone: +44 (0)1235 827827 Email: education@bookpoint.co.uk Fax: +44 (0)1235 400401 BTEC First (2013 NQF) BTEC First Health and Social Care Level 2 Teaching and Learning Resources "VUIPS -BVSB"TCSJEHF Enhance your lessons with extensive, ready-made activities linked to assessment criteria. Download PDF Level 2 Health and Social Care Diploma HSC 028 Assessment Workbook: Handle Information in Health and Social Care Settings: HSC 028 ... [PDF] Books for Kindergarteners: 2016 Children's Books (Bedtime Stories for Kids) (Free Animal Coloring Pictures for Kids) Hoehn. You could explore how adult social care is organised, delivered and experienced; or focus on children, young people and families. %PDF-1.7 %���� Resources designed to support learners of the 2010 BTEC Level 2 First Health and Social Care specification*. Human Anatomy & Physiology E.N. H���yTSw�oɞ����c [���5la�QIBH�ADED���2�mtFOE�.�c��}���0��8�׎�8G�Ng�����9�w���߽��� �'����0 �֠�J��b� 2020 - January series . type of … Level 2 Award in Customer Service for Health and Social Care Settings; Greater flexibility, greater outcomes. Add to Basket. BTEC First in Health and Social Care Revision Guide (BTEC First Health & Social Care) Harry Styles. Established seller since 2000. What you can do next. Find out more about funding for these and other qualifications on the funding page. 56 Unit 3 Effective Communication in Health and Social Care Learning aims In this unit you will: investigate different forms of communication. Health and Social Care Level 2 Head of Department: Bridget Pearson Email: bridget.pearson@qmc.ac.uk Fact File • Useful in a wide range of health and care professions • Includes work placement • Allows you to develop your study skills • Progress to level 3 courses or employment Course Summary Learners can also progress onto further learning at Level 3 and above. It is intended primarily for learners post 16 who are interested in Health and Social Care but have not studied Health and Social Care at key stage 4 or who have not achieved higher grades in this subject. abebooks.co.uk Passion for books. UNIT 5 2 Meeting Individual Care and Support Needs Getting to know your unit To be able to provide the care and support that meets the needs of an individual in a health and social care environment, it is important that you understand the principles and practicalities that are the foundation of all the care disciplines. Examiners' report - Principles of working in health, social care and childcare Unit 01 - interchange login required; Examiners' report - Health and safety in practice Unit 02 - interchange login required; 2019 - June series. Those performing the internal quality assurance role must be occupationally knowledgeable and possess the skills necessary to make quality assurance decisions. investigate barriers to communication in health and social care. This unit focuses on the rights of individuals and will instil the values of care to be used when working in a health, social care or early years environment. Level 2 Diploma in Health and Social Care (Adults) for Wales and Northern Ireland. Download PDF Level 2 Health and Social Care Diploma SHC 23 Assessment Workbook: Introduction to Equality and Inclusion in Health, Social Care or Children's and Young People's Settings: SHC 23 £5.81. 0 Use quizzes to support learners in recalling facts and recognising items on graphs. <> "F$H:R��!z��F�Qd?r9�\A&�G���rQ��h������E��]�a�4z�Bg�����E#H �*B=��0H�I��p�p�0MxJ$�D1��D, V���ĭ����KĻ�Y�dE�"E��I2���E�B�G��t�4MzN�����r!YK� ���?%_&�#���(��0J:EAi��Q�(�()ӔWT6U@���P+���!�~��m���D�e�Դ�!��h�Ӧh/��']B/����ҏӿ�?a0n�hF!��X���8����܌k�c&5S�����6�l��Ia�2c�K�M�A�!�E�#��ƒ�d�V��(�k��e���l ����}�}�C�q�9 This lively and comprehensive textbook covers all the core and optional units, making it suitable whether you are studying for the Certificate, Extended Certificate or Diploma. ��w�G� xR^���[�oƜch�g�`>b���$���*~� �:����E���b��~���,m,�-��ݖ,�Y��¬�*�6X�[ݱF�=�3�뭷Y��~dó ���t���i�z�f�6�~`{�v���.�Ng����#{�}�}��������j������c1X6���fm���;'_9 �r�:�8�q�:��˜�O:ϸ8������u��Jq���nv=���M����m����R 4 � You will complete a combination of core, mandatory and specialist units, assessed through coursework assignments and two externally set exams. Cambridge National Level 1/2 Health and Social Care Student eTextbook Author: Maria Ferreiro Peteiro, Judith Adams, Mary Riley ISBN: 9781471899645 Publisher: Hodder Education Date: May 2017. 978 0 obj <>stream Hodder Education, 2015. Pitched at just the right level for GCE candidates, with accessible style and content. Book Condition: New. Apprenticeship Lead Adult Care Worker... £19.99. 0 Written by an experienced author team to give you … endobj Component 1, is assessed by two pieces of course work, however, some of the learning is used in the Component 3 exam, in Year 11, so this is a good activity workbook. %���� Everyday low prices and free delivery on eligible orders. (��ˑW`�?�X ] �o�"KE��9�20Lc�,$!�A4#dA� 1`�I��f���j���R�V����E��Z2�d��,�x����nc��f0c�`��p��0����2 1�0���e����M���! Covers all eleven units to help students achieve their best. This qualification provides direct progression to our Level 3 Award, Certificate and Extended Diploma in Health and Social Care. (:�I�Q Provides a consideration of only health or social care support. Studying for a qualification with The Open University can open up … communicate effectively in health and social care. The essential resources for the new S/NVQs in Health and Social Care Written by Yvonne Nolan, the author of the bestselling textbooks for S/NVQ 2 and 3 Care, these Candidate Handbooks contain everything candidates need for success in this new qualification. Marieb, K.N. Level 2 Health and Social Care: Core Qualification Handbook 9 Internal quality assurers Internal quality assurance is key to ensuring that the assessment of evidence for units is of a consistent and appropriate quality. 1 0 obj Paperback £20.16. Contact us online for more information or to book your place. 186567_BTEC_HS_L2_Unit-3_56-77.indd 56 15/02/13 9:32 PM Covers all eleven units to help students achieve their best. 2 BTEC Level 3 National Health and Social Care 1 Understand effective communication and interpersonal interaction in health and social care Your list for Activity 1 might include some of the following: Talking with friends in a group while waiting for class Talking to a relative Making a purchase in a store Reading Health and social care services are changing – care is increasingly complex with new challenges including management of continuity of care, long term conditions, rehabilitation, dementia and end-of-life care. Unit 4: Enquiries into Current Research in Health and Social Care • A task set and marked by Pearson and completed under supervised conditions. Unit 4 sample content Preparing to Work in Adult Social Care Level 2 - Unit 4 Tutor Notes Preparing to Work in Adult Social Care Level 2 - Unit 4 Worksheet 4 Preparing to Work in Adult Social Care Level 2 - Unit 4 Worksheet 5. View all for Medicine, Health and Social Sciences. BTEC National Level 3 Health and Social Care E. Rasheed, A. Hetherington. • The supervised assessment period (Part B) is a maximum of 3 hours. 739 0 obj <> endobj Task – jot down what you remember of Component 1, below Peteiro. The Level 2 Diploma in Care (RQF) is a nationally-recognised qualification for people that work in the care industry.. All associates/appointees who are considered to be engaging in regulated activity will be Everyday low prices and free delivery on eligible orders. quali˜cation can help you to progress to the next level of study.] Level 2 4-6 Demonstrates accurate knowledge and understanding of the relevant factors/issues Makes relevant links between the issues/factors in the scenario and their knowledge and understanding Provides a consideration of only health and/or social care support. Popular books for Technological and Physical Sciences. Each full-colour Candidate Handbook provides comprehensive, in-depth coverage of the new standards in an accessible and user-friendly way. | 22 Mar 2011 4.6 out of 5 stars 476 PAP. Shipped from UK in 4 to 14 days. Stage 2 – 120 credits Adult health, social care and wellbeing (K217)* O 60 85 A choice of modules in Stage 2 enables you to tailor the diploma to your particular interests. endobj h�bbd```b`�8"����� "�w�H�(�t,n f��H��`$*�A��YY�`c��Ȯ�k��9K����K�%T2�-���˿��W��2����������NW3@���w,�V� "Y�i��L��S�$c� ���[&F�+`�G�Q��$��A����_ %�R* ; WorkSpace case studies take learners into the real world of work, showing them how they can apply their knowledge in … communicate effectively in health and social care. type of assessment; Credits: 46 Credits are a measure of the size of the qualification; Guided Learning Hours: … Social welfare & social services BTEC Level 3 National Health and Social Care: Student Book 1 PDF by Ms Mary Whitehouse , Mr Neil Moonie , Ms Carolyn Aldworth , Ms Marilyn Billingham , Author RGWVD8CVXNL2 \ eBook ~ Level 2 Health and Social Care Diploma: Assessment Workbook Unit DEM 202... Level 2 Health and Social Care Diploma: Assessment Workbook Unit DEM 202 the Person-Centred Appraoch to the Care and Support of Individuals with Dementia: Unit DEM 202 Filesize: 7.51 MB Reviews Completely essential go through book. H�\�I��0E�>�.`�(����"� G0��� ��ᠩ���~�ç�/�c�_�^�����H�^��|0$�Zs The qualification is part of a suite of graded qualifications that Gateway Qualifications has developed to complement the Suite of Skills qualifications in Health and Social Care. Level 2 Health and Social Care: Core (Adults & Children and Young People). Resources designed to support learners of the 2010 BTEC Level 2 First Health and Social Care specification*. HP1���P]����>Jf}4��=��D �)#4J3�)�1�9t���i��j]��s�SH���q��O7"3NB@�Pdz�g ��F������,� ��Y(YR Preparing to Work in Adult Social Care Level 2 - Unit 1 Student Book PDF. 4.7 out of 5 stars 161. Level 2 Diploma in Health and Social Care (Adults) for England (4222-21) Qualification handbook for centres 501/1306/9 www.cityandguilds.com January 2011 �ꇆ��n���Q�t�}MA�0�al������S�x ��k�&�^���>�0|>_�'��,�G! Information for students and teachers of our BTEC Tech Awards in Health and Social Care Level 1 and 2, including key documents and the latest news. The essential resources for the new S/NVQs in Health and Social Care Written by Yvonne Nolan, the author of the bestselling textbooks for S/NVQ 2 and 3 Care, these Candidate Handbooks contain everything candidates need for success in this new qualification. ,uY%y!h������J�0���At���gX�%!|�M@�Gҫ�+W,gZ�������ͳGwn\�p�đ{vlٰf�ܙS&�t�T>|��ՋgO=�w�֍k�̛5ubogk�˧�o_�|�����wo߼~ق9�'�w��$$f����FEGD��������zy{x����:9;8����ZY[X��������jikh����*)+(����JIKH���� Human Anatomy & Physiology E.N. Health care and social care priorities are focused on disease prevention, the promotion of healthy lifestyles and giving those we support more independence, choice and control about the care they receive. £10.20 . Funding for our qualifications. Learners can choose to complete qualification pathways separately to suit their career aspirations or they can choose to complete a combined qualification that includes content relevant to … The Care - Level 2 Diploma (RQF) Course is suitable for any individual currently working as a care provider or wanting to start a career in the care sector. • Learners will be given a choice of two articles (Part A) six weeks prior to a supervised assessment period in order to carry out research. Level 1/2 Cambridge National Certificate Health and Social Care Unit R021 Essential values of care for use with individuals in care settings Revision Guide 2016 . With over 80 qualifications available ranging from Entry Level to Level 5, our Health and Social Care portfolio offers providers the flexibility to develop programmes of learning which meet the individual needs of their learners. BTEC Level 3 National Health and Social Care: Student Book 2 M. Billingham, H. Talman. The Level 2 Diploma in Care (RQF) is a nationally-recognised qualification for people that work in the care industry.. • professional practice and the health and social care practitioner • human growth and development through the life stages. BTEC First Health and Social Care Level 2 Third Edition (Btec Health & Social Care) by Rasheed, Elizabeth; Hetherington, Alison at AbeBooks.co.uk - ISBN 10: 1444186566 - ISBN 13: 9781444186567 - Hodder Education - 2013 - Softcover . Shop for CACHE Level 2 Award in Customer Service for Health and Social Care ( Adults ) for and! 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